We are Data+Law GmbH, ClearCutAnswers and 20Minds are our trading names. Here's how we protect your data, respect your privacy and use cookies.
Our role in your privacy
If you are our customer or subscriber, or just visiting our website, this policy applies to you.
Our responsibilities
If you are a registered customer or a visitor to our website we act as the "data controller" of personal data. This means we determine how and why your data are processed.
Your responsibilities
- Read this Privacy Policy.
- If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Policy.
When and how we collect data
If you are only a visitor to our website, please know that we do not collect any personal data before you request for our services, such as, subscribing to our newsletter. We use Google Analytics to measure the activities on our website. Here is the Google's privacy policy and this is Google's further information on "safeguarding your data".
We also partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For mo.re information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
From the moment you request for our services, we start collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Here’s when and how we do this:
WE COLLECT
You request our servi
We call you
You use our services
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
You request our services
We call you
You use our services
You receive emails from us
You opt-in to marketing messages
Types of data we collect
Your name, email address, role in your company, etc.
Contact details
Your data sources & destinations, types of data, business processes, hosting location, security measures, etc.
Metadata from your teams
Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version, etc.
Data that identifies you
Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions. Specific legal and regulatory topics that you are interested in.
Data on how you use our services
We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).
What about sensitive data?
Data+Law is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. Our service is not intended to be used by children and do not target them at children. We do not knowingly collect any personal data from any person under 18 years of age.
What about children’s data?
How and why we use your data
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Keeping our services running
Login and authentication, sending newsletters and providing services.
Legal Basis:
Legitimate InterestsImproving our services
Product analytics, heat mapping our site, website analytics and testing features.
Legal Basis:
Legitimate InterestsCustomer support
Notifying you of any changes to our service, solving issues via phone or email.
Legal Basis:
Legitimate InterestsMarketing (with your consent)
Sending you emails and messages about new features, products and services, and content.
Legal Basis:
ConsentHere is what each of these "legal bases" mean:
Consent
You have given clear consent for you to process your personal data for a specific purpose.
You can change your mind
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at [email protected].
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Legitimate interests
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
- Gaining insights from your behaviour on our website.
- Delivering, developing and improving our service.
- Enabling us to enhance, customise or modify our services and communications.
- Determining whether marketing campaigns are effective.
- Enhancing data security.
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
Your privacy choices and rights
YOUR CHOICES
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process certain transactions without personal data, for example, sending email newsletter alerts.
You can choose not to provide us with personal data
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use our services but certain services may not work effectively.
You can turn off cookies in your browser by changing its settings
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at [email protected].
You can ask us not to use your data for marketing
Your Rights
You can exercise your rights by sending us an email at [email protected].
This includes the right to ask us supplementary information about:
- The categories of data we’re processing
- The purposes of data processing
- The categories of third parties to whom the data may be disclosed
- How long the data will be stored (or the criteria used to determine that period)
- Your other rights regarding our use of your data
We will provide you with the information as soon as reasonably practicable, unless doing so would adversely affect the rights and freedom of other, e.g. another person’s confidentiality or intellectual property rights. We’ll tell you if we can’t meet your request for that reason.
You have the right to access information we hold about you
You can object to us using your data for profiling you or making automated decisions about your accounts and/or your services. We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behaviour). Otherwise, the only circumstances in which we will do this is to provide the our services to you.
You have the right to make us correct any inaccurate personal data about you
We will give you a copy of your data upon request. If you ask us and it is technically possible, we may directly transfer the data to the other service for you if it is technologically viable and commercially viable for us to do so. We will not do so to the extent that this involves disclosing data about any other individual.
You have the right to port your data to another service
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of our services.
You have the right to be "forgotten" by us
Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any competent authority in Germany to lodge a complain directly.
You have the right to lodge a complaint regarding our use of your data
How secure is the data we collect?
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
- You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
- You are responsible of your username and password: keep them secret and safe
- If you believe your privacy has been breached, please contact us immediately on [email protected]
Where do we store the data?
The personal data we collect is primarily stored within Germany and other third party applications that our team members use. Please see "Third parties who process your data" section for further details.
By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
How long do we store your data?
We will archive and stop actively using any personal identifiable information about you within 12 months from the last time you used our services. We will delete your personal data from our archives no later than 6 years from the last time you used our services or as agreed with you in a separate agreement.
Third parties who process your data
We use third party providers to assist us to host our website, communicate with our customers, power our emails, etc. We partner with third party providers who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Where personal data is transferred to a third party in the United States we take steps to ensure we agree the standard contractual clauses with them. We continually monitor this transfer mechanism. Any data transfers to the United States are encrypted and generally consist of insensitive personal data.
Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:
Microsoft
Privacy Policy- Contact details
- How your use our services
We use this service for email communication and internal operations.
EEA
Webflow, Inc.
Privacy Policy- Contact details
We use this service to build our website.
US
Hubspot, Inc.
Privacy Policy- Contact details
- How you use our services
We use this service for customer communications and general customer relationship management.
EEA
Mailchimp
Privacy Policy- Contact details
- Newsletters
We use this service for newsletter services.
EEA
Airtable
Privacy Policy- Contact details
- How you use our services
We use this service to analyse data input, eg, customer feedback
US
Zapier, Inc
Privacy Policy- Contact details
We use this service to automate tasks like sending emails.
US
Microsoft
Privacy Policy- Contact details
- How you use our services
We use this service for email communication and internal operations.
EEA
Hubspot, Inc
Privacy Policy- Contact details
- How you use our services
We use this service for customer communications and general customer relationship management.
EEA
Airtable
Privacy Policy- Contact details
- How you use our services
We use this service to analyse data input, eg, customer feedback
US
Zapier, Inc.
Privacy Policy- Contact details
We use this service to automate tasks like sending emails.
US
Stripe, Inc.
Privacy Policy- Contact details
- Financial information
This service processes payments for us.
EEA